Website Madonna Rehabilitation Hospital
Job Title: Nutrition Technician I
Immediate Supervisor: Patient Food Services Manager
Meets with patient/resident daily to gather meal and snack selections; specifically discussing individual food preferences and nutritional content of food/beverage items. Enters nutrition requests received into electronic medical record and meal management software. Manages time and activities to meet deadlines. Maintains thorough and accurate records. Maintains an organized, structured work environment. Works cooperatively with nutrition therapists, and other healthcare clinicians, so that individualized orders are processed expediently and accurately. Coordinates all information received so that each patient/resident receives consistent nutrition care. Rotating weekends, holidays, and on-call coverage are routinely scheduled. Work will be performed in an ethical and legal manner following organizational policies, processes, protocols and procedures. Responsible for quality service delivery and internal/external customer relations for Madonna as a whole, including upholding the mission and values for the department and facility.
A.Visits patients/resident daily to gather meal/snack selections and enters directly into meal management software.
B.Processes payment and meal selections for guest meals upon request.
C.Receives orders via electronic medical record such as, but not limited to: snacks, encourage fluids, calorie counts, and requests for change in meal delivery time and/or place; making changes in meal management software so that all meals are served safely with the patient’s/resident’s rehabilitation and quality of life goals in mind.
D.Answers the phone and checks email throughout the day.
E. Evaluate and monitor quality control standards of food and nutrition services.
A.Establishes and maintains effective working relationships with coworkers and other facility departments to provide a unified approach to customer care.
B.Communicates necessary nutrition care information so all Nutrition Therapists/Nutrition Technicians II are informed of changes in a timely manner.
C.Interacts with customers and staff in a customer-focused manner, displaying hospitality and collaboration.
D.Follows instruction from manager to perform other functions as assigned in order to achieve the goals within the department.
E.Participate in intradisciplinary/interdisciplinary meetings, as assigned.
F.Assists in corrective action when unsafe practices are being performed and alerts director or manager.
PHYSICAL DEMANDS AND ENVIRONMENTAL CONDITIONS
Light work with routinely pushing a cart and laptop weighing up to 55lbs. Occasional lift and carry up to 25 pounds. Frequent lift and carry up to 10 pounds. Frequent walking. Frequent grasping of both hands requiring normal grip strength based on national averages. Requires sufficient sight to see and read reports and computer screen. Requires sufficient hearing and speaking to communicate by phone or in person. 100% of work is inside.
Minimum two years nutrition or related area education preferred. Associates degree from certified Dietetic Technician program or a Bachelor’s degree in Nutrition and/or Food Service Management from an accredited college or university preferred. Ability to communicate effectively, including giving and receiving information. Knowledge of the National Dysphagia Diet Standards preferred. . Experience using electronic medical record and nutrition software preferred.
MADONNA IS AN EQUAL OPPORTUNITY EMPLOYER
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