WIC Program Coordinator

Website Family Service Lincoln

Helping Families Thrive


The WIC Program Coordinator is responsible for the administration, coordination, and supervision of the WIC program. This includes supervision of staff, program development, and coordination of services within the program. The WIC Program Coordinator develops and maintains positive working relationships with community agencies, professionals, and volunteers. Member of agency Leadership Team.


Assists in the development of agency’s strategic plan.
Develops annual Performance Quality Improvement (PQI) goals and work plan for assigned program area and provides quarterly PQI updates.
Provides support and leadership to the agency’s PQI process in assigned program area.
Actively participates in leadership team meetings and other meetings as requested.
Develops and recommends agency policy, procedures and guidelines. Annually updates program-specific policies.
Recommends approval and oversees contracts for designated program area activities.
Ensures program facilities are well maintained for delivery of quality customer service.
Revenue maximization, Budget Development and Management
Works cooperatively with Executive Director and Business & Finance Director in development of annual program budget.
Reviews and analyzes monthly financial report with Business & Finance Director.
Closely monitors productivity, caseload, and enrollments to ensure budget projections are maintained.
Approves program purchases and requirements in accordance with policy and budget.
Carries out internal collection procedures for all program expenses.

Personnel Management
Recruits, orients, supervises and evaluates performance of program staff.
Recommends employment, change of employment or termination to the Executive Director.
Provides professional growth opportunities for program staff.
Approves electronic timecards and PTO requests.
Conducts at least 10 staff meetings per year to review program progress, problem solving, develop team and review program standards.
Provides individual supervision with program staff.
Oversees volunteer services, student interns and independent contractors working within program area.

Program Development and Implementation
Develops partnerships with community organizations and internally that support designated program area.
Monitors and prepares grants and contracts to ensure adequate and timely reporting, reimbursement requests and renewals.
Ensures client files and records are maintained in accordance with agency policies and procedures.
Ensures program standards are fully implemented and meet integrity and best practice guidelines.
Accreditation standards are reviewed and are a part of daily operations.
Supports and provides leadership to agency’s service integration process.
Ensures all internal and external compliance expectations are met.

Community Relationships
Actively participates in community councils, task forces and/or events to build and maintain community relationships.
Promotes Family Service in the community.

Agency Involvement and Professional Growth Development
Participates in agency committees and activities.
Ensures agency operating principles are fully implemented in program practice.
Demonstrates professional growth and development.

Interpersonal Relationships
Maintain a positive respectful demeanor in all contacts with clients, visitors and staff.
Utilize supervision to gain guidance in handling difficult client situations and establishing priorities for the job.
Work to build positive productive relationships with other staff.
Demonstrates ability to work independently

Cultural Sensitivity
Embraces and displays sensitivity relative to the cultural and socioeconomic characteristics of the agency’s service population.

Mission and Core Values
Completes work assignments/expectations within the agency’s mission of “Helping Families Thrive” and embodies the agency’s core values by being family-focused, adaptable, passionate, collaborative, accountable, and preventative.

Performs other duties as assigned.

Effective staff supervision skills, knowledge of nutrition education for diverse populations, strategic planning, and effective communication skills. Bilingual skills (Spanish and English) desirable.

Bachelor’s degree required in a nutrition-related field. Master’s degree preferred. Three to four years of experience in a nutrition-related position. Must have at least one year of previous experience supervising staff. Experience in operating personal computers and knowledge of word processing, database, and WIC Journey software desirable.

RD or RN preferred. Must possess and maintain a valid driver’s license and own mode of transportation at the time of hire and throughout course of employment.

To apply for this job please visit the following URL: https://familyservicelincoln.org/ →